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| Wireless WiFi Electronic Fence - Frequently Asked Questions |
How do I determine if the Wire-Free fence is right for my property?
FIRST RULE OF THUMB: Any area that blocks your#FAQ1 dog’s view of your house will be a potential problem area for a
wireless fence. Very hilly or mountainous terrain, heavily forested areas, out-buildings (particularly metal construction) all will
significantly reduce the Wire-Free product’s range and performance due to restricting the LINE OF SIGHT. A traditional in-
ground wire system should be your first choice. However, unlike all other wireless systems, the indoor SmartStation will
actually benefit from a higher location in the house, such as a second story, to improve its LINE OF SIGHT with the pet’s
fencing collar when attempting to determine if you can work around terrain or other obstructions in your particular installation.
Do not use the Wireless WiFi Electronic Fence if...
FIRST RULE OF THUMB: Any area that blocks your#FAQ1 dog’s view of your house will be a potential problem area for a
wireless fence. Very hilly or mountainous terrain, heavily forested areas, out-buildings (particularly metal construction) all will
significantly reduce the Wire-Free product’s range and performance due to restricting the LINE OF SIGHT. A traditional in-
ground wire system should be your first choice. However, unlike all other wireless systems, the indoor SmartStation will
actually benefit from a higher location in the house, such as a second story, to improve its LINE OF SIGHT with the pet’s
fencing collar when attempting to determine if you can work around terrain or other obstructions in your particular installation.
Do not use the Wireless WiFi Electronic Fence if...
- Your house has metal siding or a metal roof.
- You have large metal structures (sheds, barns, etc) on your property.
- You want to contain your pet within a wooded area or a very heavily wooded residential lot.
- You live in a log home.
What else could negatively influence the products coverage area or general performance?
As mentioned, any large object or terrain that limits or obstructs the line of sight between the indoor SmartStation and your
PetLink collar can reduce the effective range or coverage area of the Wire-Free Fence. Due to the number of variables within
your particular house and property, Perimeter can not predict or guarantee coverage area. There are some obstructions you
will need to make particular note of when determining if a wireless fence is right for you. No radio signal will pass through or
will be affected by large metal objects which could include cars, metal studs and siding, metal sheds or other metal objects.
The closer the metal object, the greater the potential for unwanted interference and will result in the reduction in
performance. These obstructions will not create false activations of the PetLink collar, but will sound the LOST SIGNAL
alarm on the SmartStation.
As mentioned, any large object or terrain that limits or obstructs the line of sight between the indoor SmartStation and your
PetLink collar can reduce the effective range or coverage area of the Wire-Free Fence. Due to the number of variables within
your particular house and property, Perimeter can not predict or guarantee coverage area. There are some obstructions you
will need to make particular note of when determining if a wireless fence is right for you. No radio signal will pass through or
will be affected by large metal objects which could include cars, metal studs and siding, metal sheds or other metal objects.
The closer the metal object, the greater the potential for unwanted interference and will result in the reduction in
performance. These obstructions will not create false activations of the PetLink collar, but will sound the LOST SIGNAL
alarm on the SmartStation.
Can I expect the Wire-Free Fence to work just like an in-ground wire pet containment system?
In many ways yes and in some important ways no. The Wire-Free Fence does give your dog a safe area to run and play and
discourage dangerous wandering by using a training tone and electronic stimulation as a deterrent just like all pet fencing
systems. The Wire-Free’s coverage area is a circle and cannot be tailored to the exact outline of your property. Unlike an in-
ground system, you may notice that the wireless radio signal has a ranging accuracy of one meter or 2.5 feet. This means
that the PetLink collar’s activation at the boundary you set will vary slightly requiring you to leave a few more feet of room near
streets, sidewalks or paths to accommodate for the variation. The Wire-Free fence incorporates two “Correction Zones”
before and after the activation point. The Correction Zone after activation is helpful in discouraging your dog from charging
and testing the fence and giving you the opportunity to use much lower levels of correction to “herd” your dog back home.
In many ways yes and in some important ways no. The Wire-Free Fence does give your dog a safe area to run and play and
discourage dangerous wandering by using a training tone and electronic stimulation as a deterrent just like all pet fencing
systems. The Wire-Free’s coverage area is a circle and cannot be tailored to the exact outline of your property. Unlike an in-
ground system, you may notice that the wireless radio signal has a ranging accuracy of one meter or 2.5 feet. This means
that the PetLink collar’s activation at the boundary you set will vary slightly requiring you to leave a few more feet of room near
streets, sidewalks or paths to accommodate for the variation. The Wire-Free fence incorporates two “Correction Zones”
before and after the activation point. The Correction Zone after activation is helpful in discouraging your dog from charging
and testing the fence and giving you the opportunity to use much lower levels of correction to “herd” your dog back home.
.
Will the Wire-Free Fence interfere with my home’s wireless computer router?
No. Wireless routers do operate on the same 2.4GHz radio frequency, however they are utilizing a different signal protocol –
802.11. The Wire-Free WiFi Fence utilizes WiFi-like radio signal protocol 802.15 and operates completely independent of
computer router or other WiFi devices.
No. Wireless routers do operate on the same 2.4GHz radio frequency, however they are utilizing a different signal protocol –
802.11. The Wire-Free WiFi Fence utilizes WiFi-like radio signal protocol 802.15 and operates completely independent of
computer router or other WiFi devices.
Is Wire-Free easy to setup and install?
Wire-Free is a snap to setup. Plug the indoor SmartStation into any household 110v outlet, pop the rechargeable battery into
the Pet Link collar and you’re ready to set your pet’s boundary. Be certain to charge the PetLink collar batteries in the
SmartStation before first use. To set the fence boundary, simply push the program button on the SmartStation, walk the Pet
Link collar out to the nearest desired fence boundary, return to the indoor SmartStation and push the program button to save
your settings. It’s as easy as that! You’re ready for training your pet to their new fencing system. Several attempts at setting
the boundary might be required to ensure that the desired boundary is achieved.
Wire-Free is a snap to setup. Plug the indoor SmartStation into any household 110v outlet, pop the rechargeable battery into
the Pet Link collar and you’re ready to set your pet’s boundary. Be certain to charge the PetLink collar batteries in the
SmartStation before first use. To set the fence boundary, simply push the program button on the SmartStation, walk the Pet
Link collar out to the nearest desired fence boundary, return to the indoor SmartStation and push the program button to save
your settings. It’s as easy as that! You’re ready for training your pet to their new fencing system. Several attempts at setting
the boundary might be required to ensure that the desired boundary is achieved.
How many pets can be contained with the Wire-Free system?
Wire-Free is unique in that the indoor SmartStation and your pet’s PetLink collar are highly integrated transceivers that
continually monitors the movement of your pet within the boundary area, this unique link limits the Wire-Free system to a
maximum of two pets. One dog system is standard; purchase an extra color for a two dog system.
Wire-Free is unique in that the indoor SmartStation and your pet’s PetLink collar are highly integrated transceivers that
continually monitors the movement of your pet within the boundary area, this unique link limits the Wire-Free system to a
maximum of two pets. One dog system is standard; purchase an extra color for a two dog system.
What is the maximum fence range or coverage area?
Given optimal circumstances, the Wire-Free system can achieve a radius up to 200 ft. or a total area of 2.5 acres with an
unobstructed direct line of sight between the dog and the indoor SmartStation. With most installations, you can expect the
best product performance between 25 – 150 ft. As with all wireless devises, distance is a factor in a product’s performance.
The closer the PetLink collar and indoor SmartStation are, the more consistent the fence’s performance will be.
Given optimal circumstances, the Wire-Free system can achieve a radius up to 200 ft. or a total area of 2.5 acres with an
unobstructed direct line of sight between the dog and the indoor SmartStation. With most installations, you can expect the
best product performance between 25 – 150 ft. As with all wireless devises, distance is a factor in a product’s performance.
The closer the PetLink collar and indoor SmartStation are, the more consistent the fence’s performance will be.
What kind of batteries does the collar take?
The Wire-Free Pet Link collar transceiver uses a replaceable, rechargeable lithium ion battery. The lithium ion battery is
charged in the system SmartStation. A full charge takes only 4 to 6 hours.
The Wire-Free Pet Link collar transceiver uses a replaceable, rechargeable lithium ion battery. The lithium ion battery is
charged in the system SmartStation. A full charge takes only 4 to 6 hours.
How long does the battery last and is it expensive to replace?
The rechargeable 3.6v lithium ion battery should take 300 recharge cycles. Even with frequent weekly charging the battery
will last years. For optimal battery life, it is recommended to only charge the collar battery when alerted to do so by the indoor
SmartStation. This consumer replaceable battery is inexpensive and readily available.
The rechargeable 3.6v lithium ion battery should take 300 recharge cycles. Even with frequent weekly charging the battery
will last years. For optimal battery life, it is recommended to only charge the collar battery when alerted to do so by the indoor
SmartStation. This consumer replaceable battery is inexpensive and readily available.
How does the rechargeable battery backup work?
The indoor SmartStation has two recharging ports in the back of the case. The left port will charge the PetLink collar battery
and will also power the system for up to eight hours in the even of power loss or if you care to run the system on the
rechargeable battery for any reason. It is a good idea to have one battery in the PetLink collar and another battery in the
battery backup port for your dog’s safety.
The indoor SmartStation has two recharging ports in the back of the case. The left port will charge the PetLink collar battery
and will also power the system for up to eight hours in the even of power loss or if you care to run the system on the
rechargeable battery for any reason. It is a good idea to have one battery in the PetLink collar and another battery in the
battery backup port for your dog’s safety.
What size of dog is the system recommended for?
Due to the power requirements and specialized electronics, the size of the Wire-Free Pet Link collar transceiver is slightly
larger than traditional in-ground wire systems and comparable to competitive wireless systems. The weight is only 2.3 oz.
with the battery installed and its outer dimensions are 1.5”W x 2.5”L x 1.25”D. To determine if this is acceptable for your use,
simply use a ruler to approximate these measurements for a collar receiver next to your dog.
Due to the power requirements and specialized electronics, the size of the Wire-Free Pet Link collar transceiver is slightly
larger than traditional in-ground wire systems and comparable to competitive wireless systems. The weight is only 2.3 oz.
with the battery installed and its outer dimensions are 1.5”W x 2.5”L x 1.25”D. To determine if this is acceptable for your use,
simply use a ruler to approximate these measurements for a collar receiver next to your dog.
Can you use two indoor SmartStations to increase the coverage area or add additional pet to the Wire-Free System?
Due to the unique relationship between the SmartStation and Pet Link collars during the initial set up, the answer is a
theoretical, yes. However, potential interference issues exist where the two SmartStation signals intersect and requires
further field testing for Perimeter to recommend using multiple systems in the same household.
Due to the unique relationship between the SmartStation and Pet Link collars during the initial set up, the answer is a
theoretical, yes. However, potential interference issues exist where the two SmartStation signals intersect and requires
further field testing for Perimeter to recommend using multiple systems in the same household.
What is the system warranty?
Perimeter Technologies®, Inc. warrants that its products to the original retail purchaser will be free from defects in material
and workmanship, under normal use, for a period of one year from the date of the original retail purchase at no cost.
Shipping to repair center not included. This coverage does not include accidental damage or misuse. After one year from
date of original consumer purchase, Perimeter will, at our option repair, replace or upgrade the defective component at a
fixed rate based on the component, for the life of the original owner. Owner must provide proof of purchase. Cost of shipping
is not covered under the limited lifetime warranty. Some shipping charges may apply. Perimeter Technologies offers a
hassle-free replacement program. Simply call 1-866-900-2007 and let us help you with your problem.
Please do not return this product to your retailer.
Perimeter Technologies®, Inc. warrants that its products to the original retail purchaser will be free from defects in material
and workmanship, under normal use, for a period of one year from the date of the original retail purchase at no cost.
Shipping to repair center not included. This coverage does not include accidental damage or misuse. After one year from
date of original consumer purchase, Perimeter will, at our option repair, replace or upgrade the defective component at a
fixed rate based on the component, for the life of the original owner. Owner must provide proof of purchase. Cost of shipping
is not covered under the limited lifetime warranty. Some shipping charges may apply. Perimeter Technologies offers a
hassle-free replacement program. Simply call 1-866-900-2007 and let us help you with your problem.
Please do not return this product to your retailer.
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Will my dog continue to get shocked if they escape from the safe area?
No. The PetLink collar will go through three five second stimulation and tone cycles and then will continually beep until the
dog returns to the safe area. Unlike traditional fencing systems, your dog will never be punished for coming home.
No. The PetLink collar will go through three five second stimulation and tone cycles and then will continually beep until the
dog returns to the safe area. Unlike traditional fencing systems, your dog will never be punished for coming home.
Does the Wire-Free™ WiFi Fence require a computer or internet service?
No. Wire-Free is a self contained fencing system that requires no computer or outside internet services. The Wire-Free WiFi
Fence utilizes WiFi-like radio signal protocol 802.15 and operates completely independent of your computer, WiFi router or
other computer devices.
No. Wire-Free is a self contained fencing system that requires no computer or outside internet services. The Wire-Free WiFi
Fence utilizes WiFi-like radio signal protocol 802.15 and operates completely independent of your computer, WiFi router or
other computer devices.